Received Crystals instead of R2D2 Lightspeed Bundle

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Phone
OS Version 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 539274691
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I purchased the R2D2 Lightspeed Bundle on the webstore and received 2800 crystals instead of the bundle.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country United Kingdom

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My email confirmation of the purchase also said it is for the R2D2 Lightspeed Bundle.