ryanjbg wrote:for supposed repeated rule violations.
This is the standard spiel. It could have just been one violation. However, as even one time would probably include several instances and rule breaks, they use it.
ryanjbg wrote:I never received an explanation
No explanations were or are given. If that's what you're looking for, you won't get it.
ryanjbg wrote:I tried at the time to appeal the decision but gave up with the slow appeal process.
If you appealed (i.e. filled in the 'Forms') that is all you can do. We presume that all (first time) appeals are manually looked at, and it was decided that you were rightfully banned. We can only assume that's how it is done from what is explained, but there's no reason to doubt it.
ryanjbg wrote:The game launches and automatically tells me my account is banned.
It appears that the game is linking to your account that must be linked to your Google or Apple account. For me, when I log in, my Android account comes up. If I click on that, I can choose whether or not to use that account or another one (e.g. a new account).
Edit: I just tried to do this and it didn't work (certainly used to). This is definitely a technical issue that you need help with and I don't know the answer. Is it possible to delete your data via the 'Play Store'? So for me the Google Play store has my tied SWGOH data. Google it and see if that helps.
