Forum Discussion

Anonymous

8 years ago

Approved

Reinstall question

I'm having an issue with the game crashing immediately (I've tried the usual troubleshooting tricks)... will I lose all progress if I delete and reinstall the game?

technical issues

Anonymous

8 years ago

Approved

Sorry... it's a 6S running version 11.2.2, model MG4W2LL/A.

Anonymous

8 years ago

Approved

Try to uninstall all other apps, especially tv, radio or media like youtube.
Press Switch Off button, when switch off menu appear press long the Menu button (the button bellow screen) until the switch off menu dissapear. Then switch off the device. Switch ON and try again.
Let us know if is working.

If not, do you have access to other iphone ?