~~resolved~~ Day 5 of Missing LSB purchase

I’ve been working with in game support but the turn around time for a resolution has been sub optimal. Especially since I bought the LSB to fill a platoon hole for RoTE that starts ~12 hours from the time of this post. 

on May 6, 2026 I purchased the Imperial Security Bureau LSB on the web store. 
Order number 1005308432572. 
ally code 854-695-418. 

I’ve tried restoring purchases and restarting. I’ve tried buying a smaller bundle for crystals to maybe kickstart the recognition. Nothing is working.

My money is still missing and when trying to buy the bundle again it says I’ve already tried to buy it and asks if I’d like to wait for my purchase or cancel the pending purchase. 

Help is appreciated.