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roadbiker00's avatar
roadbiker00
Seasoned Novice
2 months ago

Sabine (shards), where are you?

Alright…so day 1 of the Padawan Sabine event mid tier 1 battle the ‘game must be reset’ window popped up (iOS).  I restarted as requested, went straight back to the battle to see it completed.  Excitingly looked to activate Sabine and there were no shards :-(.  Reached out in game chat (which is an absolute joke) no response.  Reached out to EA via live chat and they couldn’t do anything but suggest posting here, errrr, finding a similar post and 👍🏼 to show same problem and also replied…nothing..  so now posting my own thread :-

I’m hoping, and feel it’s appropriate to ask for shards, rewards, goodies that would have accumulated through the events run time for f2p reflective for all appropriate tiers.

Ally code: 776-383-949

ios
technical issues
  • xjenx07's avatar
    xjenx07
    Seasoned Newcomer
    2 months ago

    I had this exact same problem but with Tier 2 and did not receive the 10 extra shards for Sabine. After the message popped up and the game restarted, it showed the battle as completed but did not receive the rewards. Live chat also did not provide any help. Very frustrating!

  • roadbiker00's avatar
    roadbiker00
    Seasoned Novice
    2 months ago

    Well I guess this is all she wrote!  Continued disappointment from CG!

    CG you should be taking care of people effected by crappy bugs and kinks with your game and interaction between platforms..  Providing below the bare minimum is just **bleep** poor customer service!

    • homicide1976's avatar
      homicide1976
      Seasoned Newcomer
      2 months ago

      Im surprised they even gave you anything. They usually just give the run around and then nothing

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