Forum Discussion

Seasoned Ace

2 years ago

Solved

Ship selection bug in fleet battles

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 7
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 951546839
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The camera angle adjusts depending on which ships turn it is to move. EVERY time I go to select the ship 2nd from the right it selects the one to the right of it.
Steps: How can we find the bug ourselves? See summary!
Connection Type Wifi
Please select your region North America
Country Canada

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This happens every time 100% of the time. I literally cannot select the 2nd ship from the right after a reinforcement ship is to the right of it.

This has cost me multiple fleet battles and is annoying that the tap location is completely invisible for all battles in this game. I am willing to bet that if there was a visual representation of what is happening here, that the ship on the far right has its hitbox covering the one next to it.

After years of playing this game and using my Profundity fleet, I cannot figure out for the life of me how to select that ship second from the right when there is a reinforcement beside it!

I want a followup and a response. This has gone on for too long and I am pissed off at the lack of accessibility in general.

bug

EN6A6E
2 years ago
I believe someone fixed it. The spacing of the ships in that spot is a little different than it was and easier to select the one I want.
Thanks

8 Replies

EA_Gunner
EA QV Team
2 years ago
Can you share a video with us?
EN6A6E
Seasoned Ace
2 years ago
I don't have a way to record video of gameplay footage.
I have taken a screenshot of the exact position the screen is in every time this problem occurs. Profundity's turn.
Red is the hitbox area of the reinforcement ship. Blue is the area I try to tap in when selecting the next ship. (Outrider)
The Ghost is a reinforcement ship. It does not matter what reinforcement is deployed in that spot. The area in red is not an exaggeration. I can click right up on the Millennium Falcon and still end up selecting the reinforcement ship. If I go any further to the left I would end up selecting the Falcon and not the Outrider. If I select a bit lower in the Blue area it will sometimes select the Outrider but not every time.
EA_Gunner
EA QV Team
2 years ago
@EN6A6E Do you have any other device? We tested it on a few iPhones and Samsung devices and can target all allies without issues. I am wondering if this one is related to Pixel 7 only.
EN6A6E
Seasoned Ace
2 years ago
I complained about the UI messing up around a month ago. Everything in game used to touch the edges of my screen from left to right. Now the UI is squished and I was told it is only my phone doing it. So CG doesn't have time to bother looking into it.
Even still, the Pixel 7 is a mainstream phone model. I don't get why there wouldn't be support or testing for it.
There needs to be an in game toggle so players can visually see where to tap. It would even help for testing purposes.
EA_Gunner
EA QV Team
2 years ago
Our QA team has a limited number of testing devices. Most tests are completed on Apple or Samsung devices. Pixel, Huawei, Xiaomi and etc. can be challenging for us due to limitations.
EN6A6E
Seasoned Ace
2 years ago
When it comes to android devices. The official Android Studio development toolkit allows developers to download the operating systems of all major android devices. Then you can load the apk or developer files into the program and emulate the devices to fully test your app in.
Every time a developer claims they don't have access to testing their app on more than a few devices or android versions, I just shake my head.
https://developer.android.com/studio/run/emulator
EN6A6E
Seasoned Ace
2 years ago
I believe someone fixed it. The spacing of the ships in that spot is a little different than it was and easier to select the one I want.
Thanks
EN6A6E
Seasoned Ace
2 years ago
Never mind. It's still happening. But only with Ghost as the first reinforcement like it shows in the picture.
There is a clear overlap and I cannot select the Outrider behind it.
I thought this was fixed because I had initially claimed that it happened with different reinforcements. It stopped being an issue for most of them.