Forum Discussion

4 years ago

Solved

Ship tutorial stuck bug

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version Galaxy s22
Ally Code: (Find it here: http://bit.ly/AllyCode ) 418852357
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle
Steps: How can we find the bug ourselves? Not sure you can looking at previous posts
Connection Type Wifi
Please select your region North America
Country England

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The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle

bug

EA_HighCommand
4 years ago
Hi all, and sorry to hear that you are having trouble.

You should all be able to progress normally through a couple of tutorials now and once those are completed, start your selected Journey Guide event. Please let us know if that isn't the case.

35 Replies

ws9jj5txt0vy
4 years ago
I have exactly the same issue my Ally code is 437-963-156 please help fix this i cant play the game normally after buying the bundle.
IdontwantnoEID
4 years ago
@IdontwantnoEIDE.g. this quest did not pay out it's reward once completed, after relogging, or after any simmed battles (gw/fleet/ls/ds/cantina), but finally paid out after a failed manual fleet challenge.
IdontwantnoEID
4 years ago
Ally code 398-913-619
There seem to be other effects the stuck tutorial has on the game, which may prove tricky to track down or fix:
Quest rewards are erratic, not received immediately or even after first login of the day, will try to figure out when are they paid out
Basic training events work, but the tutorial that is supposed to play in them does not appear (noticed in Empire training event, not sure about others). This may mean that even if the ship tutorial issue is solved, there will be other stuck tutorials in the background blocking journey guide access.
t49th3gs3zjo
4 years ago
Also experiencing same issue. Ally code: 946517241
I get the ship tutorial every time I start the app, and I'm not able to start any journey battles
IdontwantnoEID
4 years ago
Experiencing the same issue. I hoped activating a random ship would help, but it seems the tutorial is trying to activate a specific ship or crew that is already active from the hyperdrive bundle.
This makes journey guide battles inaccessible as a result as well, since I assume they are waiting for their own tutorial sequence.