Forum Discussion

87-J's avatar
7 years ago
Solved

Sith raid - massive scoring bug

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version iOS 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 512-825-292
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug At the end of Phase 4 of the Sith raid, several members of my guild got massively inflated scores, over 4 million when it should have been in the thousands. This scrambled the ranking and cost some members of the guild rewards, particularly Traya shards. I've included a screenshot from one of the members that got a bugged score.
Steps: How can we find the bug ourselves? Unknown.
Connection Type Wifi
Please select your region North America
Country United States

Apparently, about 8 people encountered this bug. I, as well as several others, were bumped down in rankings and now have lost out on rewards, namely the Traya shards. Unfortunately, I don't know everyone that was bumped. I believe I lost out on 2 Traya shards because I was erroneously bumped down to a lesser prize tier. I would really appreciate some sort of compensation over this (i.e. the amount of shards I should have received). Losing out on shards like that, particularly when I put in substantial time and effort, is a very serious issue. Any help over this would be greatly appreciated.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Thank you for your reports. Our team is investigating.

68 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    Yet again just now.  Individually 400K+ yet total only shows 181K.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Yet one more time...

  • @dag3737 The difference in damage total that you see in the screenshots you posted are not related to the bug on this thread which was already fixed.

    Depending on which Phase you attacked in and which enemy unit you targeted, some of the damage will not be counted towards the damage total for the attempt.

    Few things to take into account are:

    - Damage to Darth Nihilus's Protection doesn't count towards the damage total (you have to get through the Protection and damage his Health in order for the damage to count) - you face Darth Nihilus in Phase 1 and 4 of the Sith Raid

    - Damage to the minions doesn't count towards the damage total - Minions are present in all phases

    It might help if you read the description of the Sith Raid to better understand the mechanics.

    Thanks.

  • Anonymous's avatar
    Anonymous
    7 years ago

    It’s every one now!

  • GladOS-013's avatar
    GladOS-013
    Hero+
    7 years ago
    Hi @mortenV12 this sort of occurrence has to do with the Raid Mechanics built into Darth Nihilus. He has a Protection bar (the purple bar under his health), and damage done to that does NOT count towards your score.

    His protection heals and grows whenever a character with Defense Down attacks him with a basic attack. For this reason, leaders like Commander Luke Skywalker, and characters with multiple attacks (like Canderous Ordo, Han Solo, and Princess Leia) are not recommended against Darth Nihilus.

    This is not a bug, it's the intended design of the raid.
  • See I had a massive run but my totals per toon were wrong but my score I think was correct 

  • GladOS-013's avatar
    GladOS-013
    Hero+
    7 years ago
    Hi FewDemetrius!

    What you're seeing is almost the opposite of what the other players were describing against nihilus. You ran zeta Finn leadership with c3po, and after toppling Traya got many many exposes.

    Any damage done to raid boss health by an expose counts towards your score, but isn't attributed to an individual character. That's why your score is much bigger than the sum of all characters' damage.

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