Small galactic enhancement bundle

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Android A10E
OS Version Android version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 458593859
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I bought the small galactic enhancement bundle from google play store on thursday, Jan 28th. It has yet to show up in my game even though I got the receipt and google play says I cant purchase again til heroes is opened. Pics attached.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

‌

Pictures of google play saying open heroes and heroes being opened and no bundle.