Star wars galaxy of heroes won't load

Have you been able to log back in since?

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@Dredge89 wrote:
I attempt to log on and it stops at the checking for updates stage. I have uninstalled and reinstalled the app, restarted my phone, attempted on both mobile data and wifi. Any ideas?

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@archies333 Hey, can I check if you've tried the restart? Has there been any system updates for your phone? Can I ask your approximate region?

@Dredge89 Do you still see the issue today? I'd like to know your region too, in case this is a factor. 

Thanks. 

Here have same issue from 2 days. Using Huawei P9 Lite. I'm from Poland and there was no phone update in last time. After EMUI update swgoh was working fine

Thank you for the extra info. Can you make sure you've tried the other steps mentioned in the thread and if it persists,try the steps below. 

1. Turn of phone WiFi
2. Force stopped Google App. Force stopped Google Play App. (Goto your settings>apps). Cleared the cache for both apps. Cleared the cache for the Star Wars game.
3. Restarted Router (just to make sure)
4. Turn WiFi back on. Click on Google Play to make sure it works. Click on Google app & test "Okay google" function to make sure that's also working. (both worked fine for me after stopping the services & clearing cache)
5. Load Star Wars & it should work on WiFi now.

Credit to Nightstrife here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/57435/game-unable-to-load-stuck-at-checking-for-updates/p2

Hi David,

I am in Australia, and the issue resolved itself 2-3 days after and now has been working without an issue

Thank you for the updates, at least you're back in now. Please let us know if you encounter any other issues. 

I am having the same problem as the above, it started yesterday evening (22/11/2017) and am still having the same issue today.

I am using an iPhone 5S so the fixes you have provided so far do not apply. 

Can you help me please.

Thanks,

Paul