Forum Discussion

7 years ago

Solved

Star Wars Galaxy of Hero's update 0.12.1

So it appears after applying the latest patch (0.12.1) my game on my device was replaced by something else and I lost all progress in the game. I was lvl 83 and had multiple 7-star characters, but no...

technical issues

EA_Darko
7 years ago
@hades8907 Best thing to do is speak to our live support.

You can contact our live support at help.ea.com.

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat

EA_Darko

Community Manager

7 years ago

@hades8907 Hey there, did you have your game linked or were you playing on a guest account?

hades8907
7 years ago
I had my game linked to Game Center. I always got the Welcome back greeting from game center.
- EA_Darko
  Community Manager
  7 years ago
  @hades8907 Best thing to do is speak to our live support.
  
  You can contact our live support at help.ea.com.
  
  To request a callback or speak with a chat adviser:
  
  Click on your product Origin
  
  Then select 'PC
  
  Manage my Account'
  
  Can't log in
  
  Finally, you can choose to receive a callback or begin a chat