Forum Discussion

5 years ago

Stuck at "Loading cantina"

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Oneplus 7t pro OS Version Oxygen OS 11 Ally Code: (Find it here: http://bit.ly...

bug

EA_UltraSlide

EA QV Team

5 years ago

Hi there and sorry to hear that.

Is this still an issue for you, or are you able to access the game now?

Please take a look at our troubleshooting guide also. It might be worth swapping between Wifi and Data connections to see if that works for you.

Whitedrogba63
5 years ago
Hello,
The problem remains unsolved
I've managed a workaround temporary solution, where i leave the app running in the background. In this way I don't get locked out when I close the app.
Obviously this is not a long-term solution.
Have tried different types og troubleshooting via your link without any luck..
- EA_UltraSlide
  EA QV Team
  5 years ago
  Hi @Whitedrogba63
  
  Can you provide your ally code so we can take a look on our end?
  - Whitedrogba63
    5 years ago
    859-831-336