Forum Discussion
Hey there, everyone.
If you're still having difficulty getting past the "checking for updates" screen and are on Android, could you please try clearing the app data and try to load the game again? There were a few updates that went out yesterday.
Before performing these steps, please make sure your account is linked and that it isn't a guest account.
To clear your cache, please check out this help article at step 2.
Please let us know how it goes.
Arrenai 🐱
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That does not work. I have tried clearing cache, as well as uninstall/reinstall of the game software. The issue persists.
- EA_Lanna7 years ago
Community Manager
Hi @Apollos90125 , if the troubleshooting steps haven't helped, you might have a bug on your hands. Please create a bug report here, they help flag potential bugs and ask for more information to hep investigations along.
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