Stuck on infinite loading screen (“Cargando…”) since yesterday – can’t log in

Hello,

Since yesterday I haven’t been able to log into the game. It gets stuck on the loading screen with the blue spinning circle and the text “Cargando…” and never progresses.

I’ve already tried:

Force closing the app and restarting my phone

Clearing cache

Uninstalling and reinstalling the game

Switching between Wi-Fi and mobile data

Nothing has worked so far. The game was working fine before this started.

Platform: [Android / iOS – please specify]

Ally Code: [your ally code if you want to share it]

Has anyone else experienced this recently? Any known fix?

Thank you!