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xBersekk's avatar
1 year ago

Stuck on ship tutorial on launch

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Redmi note 13
OS Version 1.0.2.0.UBNHEUXM
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug After getting the rewards that EA sent yesterday i had to activate a lot of new characters because i just started playing last week. Now everytime i open the app i get a tutorial about the ships and the character is asking me to activate a ship but i cant doesnt matter where i tap on the screen, i cant do any other actions and i am stuck on this tutorial screen and not being able to play. Its kind of like this issue: https://answers.ea.com/t5/Bug-Reports/Ship-tutorial-stuck-bug/m-p/12069006 Except for me i need to activate a ship. I cant check my ally code either because i cant press anywhere else on the screen.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe, South America
Country Germany

After getting the rewards that EA sent yesterday i had to activate a lot of new characters because i just started playing last week. Now everytime i open the app i get a tutorial about the ships and the character is asking me to activate a ship but i cant doesnt matter where i tap on the screen, i cant do any other actions and i am stuck on this tutorial screen and not being able to play. Its kind of like this issue: https://answers.ea.com/t5/Bug-Reports/Ship-tutorial-stuck-bug/m-p/12069006
Except for me i need to activate a ship.
I cant check my ally code either because i cant press anywhere else on the screen.

4 Replies

  • WAR_of_Rivia's avatar
    WAR_of_Rivia
    Newcomer
    7 months ago

    Please help… same issue. Now I am completely stuck during “click on ship for details” bug

  • Hi, I am having the exact same problem! The app will not let me press any other buttons so I cannot find my ally code. I am forced into the tutorial and cannot exit it. My username is Mayilliop. 

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