Whenever I attempt to connect my SWGOH account to my EA account I get an error saying “There was an error, please try again.” I have contacted support, and they have told me they don’t know how to fix this issue, I’ve tried, switching devices, switching networks, reinstalling, restarting devices, clearing cache in the app and in safari, I’ve tried checking for time issues, or updates yet nothing has happened. I’ve gone through every website and method none worked no matter what device or device type, computer, iPad, iPhone nothing works. Not connecting EA means of course I cannot access the online store, receive free daily rewards, and have another link of security for my SWGOH account. This limits what my progress and doesn’t allow me receive offers other can. Support can’t fix it, I can’t fix it I really hope it’s is it something silly as this is quite a let down from EA. If anyone can help please let me know I will try anything at this point.

@EA_Gunner I have the same problem. My ally code is 662-539-285.I get the same error that others have posted when trying to sign in to the webstore. The mobile app (iOS) shows my SWGoH account is linked to my EA account. The EA account email is verified and the same one I used to create my SWGoH account.I am also unable to link my account to use the PC client now that it is out. I select the option for having linked my mobile account but immediately get returned to the create or link account screen. I've contacted support multiple times and been linked the same support articles I've tried before essentially being told they don't know what's wrong.

@Rhysaroo contact me on Discord. I may be able to help:https://discord.com/invite/swgoh (CM: Admin move corrected, no edits made)

What’s your ping? Mine’s rhysaroo

@Rhysaroo I need your ally code.

@EA_Gunner I've got the same exact problem as well. Help would be appreciated. My ally code is 929-592-917

SWGOH Account unable to connect to EA account

17 Replies

Barbarossa5
Seasoned Ace
2 years ago
@Rhysaroo contact me on Discord. I may be able to help:

https://discord.com/invite/swgoh

(CM: Admin move corrected, no edits made)
Rhysaroo
2 years ago
What’s your ping? Mine’s rhysaroo
EA_Gunner
EA QV Team
2 years ago
@Rhysaroo I need your ally code.
M0rfeus
Seasoned Newcomer
2 years ago
@EA_Gunner I've got the same exact problem as well. Help would be appreciated. My ally code is 929-592-917
EA_Gunner
EA QV Team
2 years ago
@M0rfeus your EA account might be deactivated. Try to reset the password on ea.com first.
M0rfeus
Seasoned Newcomer
2 years ago
@EA_GunnerHi, I just tried what you said and it didn't help. I have my email address verified and changed my password. If there is another way of "activating" the account then I don't know how. I tried using other accounts, but when I put the security code in the message pops up as shown in the picture above. I'm thinking that it has more to do with my swgoh account than the EA one. If I could try another device to try it on I would, but I've got only pc and client isn't released yet. Well thanks either way.
adameczkochad
2 years ago
i have the same problem, can anyone help, my ally code is 665-692-794
somcbstuils2
11 months ago
Please i have the same problem been trying to connect to either one of my 2 emails i use both have an ea account associated with it and everytime i get "an error has occurred, please try again"
Ally code: 772-945-134
exeexotic
11 months ago
i have the same problem, can anyone help, my ally code is 774-983-188
Andres09512
11 months ago
I have the same problema my ally code is 392-985-184