Forum Discussion

Rhysaroo's avatar
2 years ago

SWGOH Account unable to connect to EA account

Whenever I attempt to connect my SWGOH account to my EA account I get an error saying “There was an error, please try again.” I have contacted support, and they have told me they don’t know how to fix this issue, I’ve tried, switching devices, switching networks, reinstalling, restarting devices, clearing cache in the app and in safari, I’ve tried checking for time issues, or updates yet nothing has happened. I’ve gone through every website and method none worked no matter what device or device type, computer, iPad, iPhone nothing works. Not connecting EA means of course I cannot access the online store, receive free daily rewards, and have another link of security for my SWGOH account. This limits what my progress and doesn’t allow me receive offers other can. Support can’t fix it, I can’t fix it I really hope it’s is it something silly as this is quite a let down from EA. If anyone can help please let me know I will try anything at this point.

17 Replies

  • asunbrntpenguin's avatar
    asunbrntpenguin
    New Novice
    2 years ago

    @EA_Gunner I have the same problem. My ally code is 662-539-285.

    I get the same error that others have posted when trying to sign in to the webstore. The mobile app (iOS) shows my SWGoH account is linked to my EA account. The EA account email is verified and the same one I used to create my SWGoH account.

    I am also unable to link my account to use the PC client now that it is out. I select the option for having linked my mobile account but immediately get returned to the create or link account screen. I've contacted support multiple times and been linked the same support articles I've tried before essentially being told they don't know what's wrong.  

  • EA_GunnerHey brother, I got the same issue as people above - cant connect to EA or access webstore. Ally code 466-749-452.

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