Forum Discussion

slnael663's avatar
6 years ago
Solved

SWGOH error downloading assets

i cannot play the game due to this error. I uninstalled the game and reinstalled the game, powered off and on my phone. Nothing seems to make it work. Please help

  • *Update*

    This was an error with my phones time settings. It wasn't in automatic time and date, and the date was off. Once this was rectified, the game worked perfectly again.

5 Replies

  • CEO_Rago's avatar
    CEO_Rago
    Hero (Retired)
    6 years ago

    Hey @slnael663,

    to successfully download all assets you need a strong WiFi. Please try switching between your data connection (3G/4G) to WiFi.

    If the WiFi isn’t responsible for the problem please try the following:

    Are you connected to Game Center or Google Play? If so: reboot your device. Make sure you completely close the game and reload. Afterwards, try performing a complete reboot of the device.

    Regards.

  • *Update*

    This was an error with my phones time settings. It wasn't in automatic time and date, and the date was off. Once this was rectified, the game worked perfectly again.

  • gthesob's avatar
    gthesob
    Seasoned Novice
    5 years ago

    This is happening to me now, too. It told me it needed a client restart and it's been like this since.

    I cleared the cache, rebooted and reinstalled... no change. It's not even trying to download, the error message instantly pops back up as soon as I click on the last.

    Everything's current, on Android 11.

    edit: it finally let me in after several hours

  • It didn't work for me I dont know what to do I might just leave it for a while until it fixes

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,817 PostsLatest Activity: 2 hours ago