Forum Discussion

asunbrntpenguin's avatar
asunbrntpenguin
New Novice
12 months ago
Solved

SWGoH linked to EA but unable to access webstore or PC client

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone & PC OS Version iOS 17.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 662...
bug
  • barbarossa5's avatar
    barbarossa5
    12 months ago
    @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

    DO NOT USE the button on the right. Thats wrong for this case
barbarossa5's avatar
barbarossa5
Seasoned Ace
12 months ago

@asunbrntpenguinIf you are logged in to the PC EA App, does the top righr Corner where your Account name is displayed say "asunbrntpenguin1" ? Because thats the Account linked to your swgoh Account.

The account you are using here is not the same.

asunbrntpenguin's avatar
asunbrntpenguin
New Novice
12 months ago

No, it says asunbrntpenguin. I'm not sure how I ended up with two accounts. Is it possible to merge them?

    • asunbrntpenguin's avatar
      asunbrntpenguin
      New Novice
      12 months ago

      Will unlinking and linking the correct email reset my SWGoH account progress? Like is it linked to the incorrect email that’s currently linked?

      • barbarossa5's avatar
        barbarossa5
        Seasoned Ace
        12 months ago
        @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

        DO NOT USE the button on the right. Thats wrong for this case

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