Forum Discussion

asunbrntpenguin's avatar
asunbrntpenguin
New Novice
2 years ago
Solved

SWGoH linked to EA but unable to access webstore or PC client

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone & PC OS Version iOS 17.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 662...
bug
  • barbarossa5's avatar
    barbarossa5
    2 years ago
    @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

    DO NOT USE the button on the right. Thats wrong for this case
barbarossa5's avatar
barbarossa5
Seasoned Ace
2 years ago

@asunbrntpenguinIf you are logged in to the PC EA App, does the top righr Corner where your Account name is displayed say "asunbrntpenguin1" ? Because thats the Account linked to your swgoh Account.

The account you are using here is not the same.

asunbrntpenguin's avatar
asunbrntpenguin
New Novice
2 years ago

No, it says asunbrntpenguin. I'm not sure how I ended up with two accounts. Is it possible to merge them?

    • asunbrntpenguin's avatar
      asunbrntpenguin
      New Novice
      2 years ago

      Will unlinking and linking the correct email reset my SWGoH account progress? Like is it linked to the incorrect email that’s currently linked?

      • barbarossa5's avatar
        barbarossa5
        Seasoned Ace
        2 years ago
        @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

        DO NOT USE the button on the right. Thats wrong for this case

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