Product: Star Wars: Galaxy of HeroesPlatform:Apple iPhoneWhat type of device are you experiencing the issue with? Login OS Version .23.0Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of issue do you have? Network/ConnectionHow often does the bug occur? * WifiPlease select your region North AmericaCountry United StatesNot loving in

@EA_UltraSlide Well, it's been almost 24 hours and still not a fixed ....!!! I hope that we will have a good compensation for the loss of double drop, arena and ship + conquest.

@Vamdemons no compensation can be high enough. wahtever crystals, GET1 and 2, energy, relic 8 gear, zetas they will give us, we are drowning in Arena, we are not able to support our guild in TW ! this is really BAD ! this will lead many of us impacted players just to abandon the game if not solved quickly enough

@JEDIJEDAILLE fully agree, compensation will need to be everything we've missed over these last couple days, including TW, GAC, Arena, Challenges, Zetas, double drops, etc plus something for us to continue our loyalty. I've personally poured over 5 years into this game and not being able to play and missing days is brutal, a game where the grind is hard enough anyways. Could be the last straw for some of us. That being coupled with the level 1 reset and limited comms apart from a fix is coming in X days, is a kick when you're down.Ally code: 264-973-157

All day and nothing. Missing out on dailies, TW, Raids, and double drops, oh and apparently the new bad batch guys.

What are your plans to reimburse the missed double drops, etc. Gonna have to be better than “50 crystals”.

SWGOH: login in problems | EA Forums

101 Replies

EA_UltraSlide
EA Staff
5 years ago
Hi @Swamp-Fox1403 and sorry to hear that.

Do you have your ally code?

Are you receiving any sort of error message when you launch the game?
pazza555
5 years ago
I’ve got the same problem. I’m getting stuck on loading cantina, have been since last night. I’ve reinstalled the game and still the same. Can you help?
981-541-947

Thanks
@EA_UltraSlide
rwjohnson1234
5 years ago
@EA_UltraSlide I’ve got the same problem. Stuck on loading cantina. Ally code 355-129-154
Supergio1977
5 years ago
I cant login too.....
saltychicke
5 years ago
Same problem on an iPhone. Ally code:138-652-899. Missing event rewards double drops etc.
cpl_adventure
5 years ago
For me the same ...
Samsung Galaxy S20 Ultra G5
Samsung Tab A
Samsung Galaxy S9+
224-219-613
Dreadfist2
5 years ago
@EA_UltraSlide
Similar problem: cannot login.
Tried multiple devices. Cleared data / cache. Reinstalled. Rebooted. Nothing worked.
Stuck at "loading cantina".
Ally code: 719-673-623
Jumpcutter
Seasoned Novice
5 years ago
@EA_UltraSlide
Can’t login as well. Ally code is 262-241-311.
Vamdemons
5 years ago
can't login 911-857-364
jimmieffes
5 years ago
I have the same problem and i can log in on another account.
Ally code 683-349-121