Forum Discussion

N4mielle's avatar
N4mielle
Seasoned Newcomer
1 month ago

SWGOH PC Client Error: Game won't launch (Works on Mobile / EA App Okay)

I am experiencing an issue where Star Wars: Galaxy of Heroes fails to launch on my PC. While the EA App itself appears to be running normally and shows no errors, the game displays a specific error message (as shown in the attached screenshots) every time I attempt to start it.

Key Observations:

Mobile Status: The game works perfectly on my mobile device using the same account.

EA App Status: The EA App is online and functioning correctly.

Troubleshooting Done: I have ensured all background processes for the EA App are active, but the issue persists.

System Specifications: To rule out hardware compatibility issues, here are my PC specs:

CPU: Intel Core i7-14700K

GPU: NVIDIA GeForce RTX 4070 Ti Super

RAM: 64 GB

OS: Windows 11

Display: 2K (1440p)

Impact: I strongly prefer playing on the PC client for a better experience, and playing on mobile is currently inconvenient for my setup.

I have attached the screenshots of the error message and my EA App status for your review. Could the team please investigate if this is a synchronization issue or a client-specific bug?

Thank you for your assistance!

3 Replies

  • strange, I'm having the opposite, on my mobile the game is losing connection frequently, giving me errors and crashing in all areas of the game, I'm afraid to try GAC.

     

    those pc errors i get time to time, find if i kill the EA things, and start again it works

  • N4mielle's avatar
    N4mielle
    Seasoned Newcomer
    1 month ago

    Thanks for the suggestion, but I’ve already tried a clean re-install using Revo Uninstaller for both the EA App and SWGOH to ensure no leftover files were causing the issue. I've also exhausted every workaround I could find online, but the error persists. It seems to be something deeper than just a simple app glitch.

  • divvv08's avatar
    divvv08
    Rising Newcomer
    13 days ago

    I've been having the same issue for a few months now. I tried doing things like reinstalling or clearing cache but that hasn't changed anything.

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 3 hours ago
27,950 Posts