Forum Discussion

8 years ago

SWGOH TB combat mission losing attack option

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iphone 7 OS Version ios 11.0.3 Ally Code: (Find it here: http://bit.ly/AllyCode...

bug

EA_Grasshopper

EA QV Team

8 years ago

Thanks for the report @yohann269, to help us investigate further can I ask a couple of questions?

1. Was any of the characters revived prior to the ability icons disappearing: (if so which ability revived them?)

2. Prior to the issue occurring, do you recall getting a call, losing internet connection, minimizing the app or any other details which might be relevant?

3. Did any of your attacks/abilities get used without input from you?

4. How long was your gaming session approx?

5. How long since you last rebooted the game?

yohann269
8 years ago
Answers:
1. No characters were revived prior to ability icons becoming inactive
2. No interruptions occurred while I was in the combat mission
3. No I was manually doing the combat mission
4. I probably had the app open for 10 minutes
5. The game reboots constantly throughout the day, no more than an hour or 2 at the most
- EA_Grasshopper
  EA QV Team
  8 years ago
  Thanks for the additional info!