This morning (local time) I entered the game, did some quest. After, less than 6 hours later, I could not enter the game.the system shows "login from another device or more than 24 hours ago". I don't have another device. Cleared the cache, forced stop the app, rebooted the device, does not help. Uninstall and downloaded the app again, the same thing. I attach screenshots. Now, after more than 12 hours, I can't log into the game even as a guest. WTF.
Having the same issue and actually started my own thread early today.
Are you on Android like me?
Hello. Yes, android. I think so this is problem of location, maybe. I watch community SWGOH on Reddit. Nobody have problem like we. But where one guy have similar problem on IPHONE with IOS. This problem caused not OS. Do You think?
After many testings with suggesions of other players, I managed to solve using this method:
- Uninstall/reinstall (or clear data/cache),
just for allow the game to get to the "connect to account" screen.
- On this screen don't use ea or google play connect, use "import account"
the system will prompt for use the account that is already in the device (stored elsewhere that does not clear deleting cache/data/uninstalling)
This worked for me, game return to it's normal operation as usual.
Hope it helps.
Thank you!!! This somehow worked for me but it went back in as a guest and poof my account appeared after the import. I was back and forth with support in game chat on the PC client and I was in a loop with then.
This worked for me as well! Thanks so much for posting your method!
Many thanks. This method is help.
This method did not work for me
Hello. For me work, but don't know this method or another way. Now app work, some time with error, but I can play. So. can you log into the game at least once? Have you left a request for help in the help section? Have you tried all the known methods? Need to know what you did, and then advise something.
So I guess CG/EA isn't fixing this? Is google play just no longer gonna be an option?
I FINALLY found the fix. You need to clear cache and data from Google Play, not the game.
Went through multiple reinstalls, cache cleans, etc, till I stumbled upon this.
