Territory Battle Hoth - Game Crashes
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Phone
OS Version 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 178-648-316
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug In general, I’ve noticed the game crashing a lot more often lately or becoming very laggy. Sometimes it’s during various screens but the worse one is during battle. I just did one during my territory battle hoth, we are on the last territories for my guild and I put in my strongest team for the southern section with my relic Revan, and so on. Upon entering the battle the game crashes. I get back in and it says “battle completed”. This has happened quite a few times. This has also happened in galactic conquest using up my blue energy, grand arena, normal arena, etc. as such I’ve lost a lot of opportunity for rewards and god this game is a hard time to grind most of the time. But it’s becoming frequent enough that this definitely needs fixing.
Steps: How can we find the bug ourselves? It just keeps happening in multiple areas. So I’m not sure how to replicate the bug. It gets laggy after extended play sometimes but other than that it can crash in the first 5 mins or crash after an hour, it’s random.
Connection Type Wifi
Please select your region Australia
Country Australia
I tried fitting a screenshot of the aftermath but couldn’t get it during the crash because it’s simply a crash. As you can see the battle is complete but I of course didn’t get any credit for actually beating it to help my guild.
Hi @justin-marks92 and thanks for the report.
The team are aware of increased rate of crashing since the most recent title update. They are working to reduce these over the next several title updates. More information can be seen in the below link:
