Forum Discussion

wdg96's avatar
wdg96
New Scout
6 years ago
Solved

Territory War not honoring toon changes made BEFORE player lock-in

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? All
OS Version iOS
Ally Code: (Find it here: http://bit.ly/AllyCode ) 679-424-677
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Updates made after the TW announcement, but BEFORE the player lock-in are not reflected in my list of toons available for TW
Steps: How can we find the bug ourselves? - Wait for TW announcement - Join TW (Which says there is a 24hr lock-in) - Make toon updates (gear/mod/zeta/whatever) - Check toons after lock-in
Connection Type Wifi
Please select your region North America
Country US

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Updates made to toons before lock-in are NOT available for TW

In my case:

- Zeta n Mission Vao not available

- Mod changes to Candrous Ordo not available

- Relic upgrade on Embo not available

bug

15 Replies

  • wdg96's avatar
    wdg96
    New Scout
    6 years ago

    This is a major usability issue - That design is just silly 

    1) First off, if this is indeed how it works now, the wording then needs to change and ‘join’ should actually be called ‘lock-in’.

    2) The way the snapshot SHOULD work, is the same way as with the raid results: Once the join timer expires, you have the minute the ‘tallying of the results’ happens in the raids (which should then be the same here for GAC and TW to ‘freeze’ the toon list, and take the snapshots), and after that minute expires, THEN start the matchmaking

    This whole ‘leave’ and ‘re-join’ business is just poor design and utterly confusing for players...

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @wdg96 Sorry you feel it’s silly. I find it to be a huge improvement, because I like to spread my arena mods out to several key toons, rather than have overkill on one team. Before, I would have to set my mods at the particular time of day and then remember to change them back. Now I can do it at my convenience, join, and immediately move them back.
    The #2 description is how it used to work until this change was made. They had some technical issues with players being able to move mods around after the player lock, and this was the solution.

    A current issue they have is that the countdown timer still references a countdown to “player lock” instead of “matchmaking,” which can mislead players who didn’t pay attention to the forum post - it’s been flagged for future improvement.
  • wdg96's avatar
    wdg96
    New Scout
    6 years ago

    Please dont confuse the matter! You're replies have NOTHING to do with the issue at hand:

    - The buttons and help text say:

       'Join' -> Which signals the interest to participate in the event

      'Lock-in' -> Which freezes a players inventory takes the snapshots of the toons and ships

    - So I'd expect 'Join' *NOT* not to already take the snapshot of my inventory

    PS: 'Broken as designed' is not an answer: At least have the courtesy to acknowledge the fact that it's confusing and needs an UI update!

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @wdg96

    I'm sorry if you found my reply confusing. You are suggesting the "Join" button be changed to "Lock-In." That is not a bug - that is a suggestion you are making what you believe will improve the game. Suggestions for improvements belong at the main forums.

    https://forums.galaxy-of-heroes.starwars.ea.com/categories/feedback-home

    However, consider a player who goes to the menu and sees "lock-in" - might they assume the game has automatically signed them up for the territory war? Having the button just indicate "lock in" could lead to a different type of player confusion, resulting in players not joining the territory war at all!

    Unfortunately, as the game becomes more complicated, the devs always have to balance out tooltips and where information can be found in game. This change to the timing of player lock was a significant change, and they made a specific forum announcement to highlight the change and educate the players.

    Currently the system is not "broken as designed." Your opinion is that the design could be improved, but the roster lock function is currently working as designed, therefore it is not broken.

    I highly recommend that all players read any announcements and patch notes published by the studio on the main forums. Knowledge is power, and your not knowing this change obviously put you at a disadvantage.
  • BeWary's avatar
    BeWary
    Seasoned Vanguard
    6 years ago

    Actually, it does seem to be bugged.  Today I upgraded a bunch of toons within 30 minutes of the TW start, then with 3 minutes left until it started, I left and re-joined the TW.  My upgraded toons were not upgraded when the TW started.

  • DeeeszNuttzz's avatar
    DeeeszNuttzz
    6 years ago

    Ally code 384961322

  • BeWary's avatar
    BeWary
    Seasoned Vanguard
    6 years ago

    Here are some SS to prove what happened. My ally code is 783-914-384

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