Product: Star Wars: Galaxy of HeroesPlatform:Apple iPadWhat type of device are you experiencing the issue with? iPadOS Version 11.4.1Ally Code: (Find it here: http://bit.ly/AllyCode ) 921957661What type of issue do you have? GameplayHow often does the bug occur? Every time (100%)Summarize your bug When the Territory War Preview /signup phase starts, the “Join” button is greyed out.with the jSteps: How can we find the bug ourselves? Go into Territory War and look at “Join” button.Connection Type WifiPlease select your region North AmericaCountry United StatesWith the “Join” button greyed out, it leads people to believe that they are unable to sign up. This happened with the last Territory War also. The last Territory War, a few people missed signing up because every time they looked it was greyed out. Thanks for any help.

Hi @rcff30 and thank you for the report. We've flagged this as a bug last week and the team is already working on a resolution.

Territory War Signup Button | EA Forums

22 Replies

jack282323
7 years ago
I started a thread on this with the last TW. EA marked it as solved because you can still join. Apparently they don't care to fix the bug, just expect people to keep clicking on buttons that look inactive. For as much money as people spend on this game, you'd think someone would be paid to fix it.
EA_HighCommand
EA QV Team
7 years ago
Hi @rcff30 and thank you for the report.

We've flagged this as a bug last week and the team is already working on a resolution.
Anonymous
7 years ago
Hey, we're experiencing this same problem and had 7 members who did not join the TW because they thought they were unable to join. Our whole guild is now knocked down two tiers as a result, so we will be getting substantially worse results. We understand that the button still worked (if pressed multiple times), but still feel as though there should be some form of recompense for those who are unable to participate due to them expecting the game to work as intended/advertised.
sainthuck1
New Traveler
7 years ago
I had this problem by myself.
A few other reported the problem in the chat.
Maybe this was the reason we could not start TW this time
Allastairh
7 years ago
We are now seeing this same issue for the 3rd TW in a row.
Where are you on fixing the issue?
Will there be any compensation for the guilds who’ve suffered losses based on guildmates not being able to join TW’s (going back 3 TW’s to date)?
WhoVille_Sherif
7 years ago
Happened to many people in my guild again.
GladOS-013
Hero (Retired)
7 years ago
Nothing has "happened" to the guild yet. The Join button is once again grayed out. You can still click on it, and clicking will join the TW. If this is your screen, you need to click Join.

This bug is probably contributing to people not signing up...but thinking they are. I strongly suspect that is 100% the cause for people missing the registration, not the game dropping registered people.
Anonymous
7 years ago
Hopeless. Just fix it!
We're about to miss another TW because we won't make the 25.
Dylan72a
Rising Traveler
7 years ago
Second TW for us that his has happened. People are failing to join because they think they have missed the registration period.
ninjah9
7 years ago
Yes my guild is having the same issue again. I've only been in contact with one moderator from the swgoh forums. Looks like cg does not want to compensate players who got left out and lost zetas and guild coins. What gives?