Forum Discussion

Seasoned Novice

6 years ago

The game doesnt load

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 7 OS Version Ios Ally Code: (Find it here: http://bit.ly/AllyCode ) 446-...

bug

pupiwerty

Seasoned Novice

6 years ago

Yes I did, dont figure any update inbthe store, i think its alteady installed.

EA_Aljo

Community Manager

6 years ago

@pupiwerty

After downloading again, when you load into the game, does it keep telling you there's a new client update?

pupiwerty
Seasoned Novice
6 years ago
Once and again. Allways the same.
GoodFeal
6 years ago
@EA_Aljo no importa las veces que descargue y vuelva a instalar. el error persiste.
Jaunalgi
6 years ago
@EA_Aljo yes. And the App store only provide the "open" option as I (we?) have the last version available of the game.
- EA_Aljo
  Community Manager
  6 years ago
  @Jaunalgi
  
  Can you try switching to a different connection? If you're on data, try wireless. If on wireless, try data. Let me know how it goes.
  - pupiwerty
    Seasoned Novice
    6 years ago
    Ive alteady tried this. Also disconnect game center and reinstall the game. Doesnt work anyway
GoodFeal
6 years ago
@EA_Aljo el error podría ser por el cambio de alias? en algún momento en meses atrás he modificado.
- GoodFeal
  6 years ago
  @GoodFeal he modificado
  - EA_Aljo
    Community Manager
    6 years ago
    Hello, @GoodFeal.
    
    Can you please post in the Spanish Galaxy of Heroes forum here: https://answers.ea.com/t5/STAR-WARS-Galaxy-of-Heroes/bd-p/star-wars-galaxy-of-heroes-tech-issue-es? Thank you.