Hey @LordRalux,
due to the current situation (coronavirus) EA has limited its Support. Therefore it takes longer than usually. But every case will still get attention and taken care of as soon as possible. So I ask you for a little bit more patience.
This is a difficult time. I hope we can soon return to normality!
Regards.
Thank you very much for your reply @CEO_Rago !
ok, I understand the limitation of support for this situation.
The problem is that I saw that my ally code was sold to other person in this website:
CM Edit: Removed link
So, the robber was stole my ally code and are trying to scam, with my ally code, to other people
I noticed it to ea support (for that they temporary "lock" my ally code or something), but I dont receive any email about it, only that my ticket still "in progress".
I hope that I can receive of EA support any news about my issue in this week.
Thank you very much for reply me!
Hey @LordRalux,
sorry to hear that. But as soon as your case gets resolved and you are back in possession of your account, it won't matter if your account had been sold off.
Please don’t reopen the case because each time you reopen your case it resets your position in the queue to be worked.
Regards.
