Hi again @CEO_Rago ,
Actually I dont have reply of ea support since 3 weeks ago (really the begin of incidence was months ago), the status still to be the same "in progress", but i dont receive any news about my ticket (only a little reply where they asked me a little info, but no more). So I am confused if really they are working in my ticket.
Exist anyway to look what is the real process of my ticket?
Thank you very much,
Hey @LordRalux,
sorry to hear that ☹️.
I will ask a Community Manager about your case and then we‘ll get back to you.
The offices are closed until Monday, so I am afraid that it won’t be possible to get a reply today.
Regards.
EA Staff (Retired)Hey there, @LordRalux.
I took a look and it looks like your ticket is escalated and in the right place. It can take some time for escalations, so thanks for your patience so far. Just keep an eye on your email for updates as they're made available.
Arrenai 🐱
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Thank you very much for your fast replies and help!
Ok, I will wait an email reply about my ticket status, I hope that it can to be resolved as soon as possible.
Again, thank you very much!
Regards.
Hi @EA_Arrenai,
Im still waiting any reply about my issue. Its possible to check what is the status of my ticket?
I am looking that, since 3 days ago, my stolen ally code dont have activity (possible the thief was banned of my ally code). But I am no receiving any news (1 month waiting for something).
Exist the posibility to check that is the real status of mi ticket?
Thank you very much for your help.
Regards.
