IS WORKING NOW!!!!
I received 3 messages in my inbox saying that 3 transaction were completed, I accepted the materials then try to buy something in the store and worked....
I really hope your work as well...
THanks
Hi after going on the live chat I was instructed to make a forum post instead in the hopes to get more higher people see it.
(Also the help support is wayyy too delayed, hours in between responses even for me to say the code back that they gave me) anyways.
This first happened when I collected the first December Free Calendar on my iPhone (IOS). When I collected it the transaction was interrupted by "error 9.0" which I later found was a connection issue. I fixed up the connection by restarting my phone and such. However that free calendar was broken. When I tried to access it I will be faced with the same "error 9.0" that caused the problem so I switched free calendars as I thought that would work.
However, now I'm having "error' 9.0" in every aspect of the game. Normal battles, TW battles, arena battles to even the smaller things like accepting rewards, claiming bronzium packs, etc. So it defaults me to losing most battles and it has made the game unplayable. Also I can no longer make purchases whatsoever, every time I do attempt to make a purchase it says there is a purchase currently pending. Then I get error 9.0 again and restart again.
At this point the game is broken. I've restarted and updated my device, restarted and reinstalled the game, and no results.
Please help me asap so I continue playing the game.
I would very much like a response to my issue. I'm actually very frustrated at the run-around and lack of help I'm receiving.
I've so far;
- Been on live chat 6 times
- Restarted my phone 9 times
- Reinstalled the game 4 times
- Disconnected my payment issue, reinstated it, deleted it again.
- Turned off and on my internet
- Done internet tests
The game is still broken.
My latest fix suggestion from your live chat was this;
"I recommend buying a new device so you can play the game", clearly not acceptable
Why have I still not got support.
so far the ticket system, live chat, and forums have been completely and utterly useless
Still no help…
