Forum Discussion

ye0ylcgrufd6's avatar
ye0ylcgrufd6
Seasoned Newcomer
5 months ago

Trying to buy BB LSB gives me error.

I'm trying to buy BB LSB and doesn't let me. Every time I press the button it says "oops something went wrong" and the bundle hits goes away for an hour. AC 895 718 854
android
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Hey there. Does this happen in both the web store and in game?

itoao's avatar
itoao
Rising Rookie
5 months ago

I am getting the same issue. I can see the paypal screen flash up then it gives me the oops error. I am on PC trying to get it from the webstore. 

  • RygelC's avatar
    RygelC
    Seasoned Newcomer
    5 months ago

    I also have this issue, but only on the web store.  If I try to open it in-game on the PC, or on my phone, I can get to the payment screen.  But buying in-game will charge me in Euros, instead of Swiss Francs, and I lose out on the Coaxium :(

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      itoao  and RygelC  Are you in a different country than the location your account is set to? This can cause various issues. Including with payments.

      • RygelC's avatar
        RygelC
        Seasoned Newcomer
        5 months ago

        I have my location set correctly in my profile, but it still tries to charge me in Euros.  And, in the web store, where the currency is correct, it shows me the 'Oops something went wrong' error, even though I've been able to make purchases in the web store before.

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