Forum Discussion

Seasoned Newcomer

1 year ago

Trying to buy BB LSB gives me error.

I'm trying to buy BB LSB and doesn't let me. Every time I press the button it says "oops something went wrong" and the bundle hits goes away for an hour. AC 895 718 854

android

RygelC

Seasoned Newcomer

1 year ago

I also have this issue, but only on the web store. If I try to open it in-game on the PC, or on my phone, I can get to the payment screen. But buying in-game will charge me in Euros, instead of Swiss Francs, and I lose out on the Coaxium :(

EA_Aljo

Community Manager

1 year ago

itoao and RygelC Are you in a different country than the location your account is set to? This can cause various issues. Including with payments.

RygelC
Seasoned Newcomer
1 year ago
I have my location set correctly in my profile, but it still tries to charge me in Euros. And, in the web store, where the currency is correct, it shows me the 'Oops something went wrong' error, even though I've been able to make purchases in the web store before.
- EA_Aljo
  Community Manager
  1 year ago
  Is the country the same in both your EA account and your payment account?
itoao
Rising Rookie
1 year ago
Everything is set to U.S. as far as I am aware. I see dollars on the web store. I am in the U.S.