Forum Discussion

ye0ylcgrufd6's avatar
ye0ylcgrufd6
Seasoned Newcomer
5 months ago

Trying to buy BB LSB gives me error.

I'm trying to buy BB LSB and doesn't let me. Every time I press the button it says "oops something went wrong" and the bundle hits goes away for an hour. AC 895 718 854
android
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

itoao  and RygelC  Are you in a different country than the location your account is set to? This can cause various issues. Including with payments.

RygelC's avatar
RygelC
Seasoned Newcomer
5 months ago

I have my location set correctly in my profile, but it still tries to charge me in Euros.  And, in the web store, where the currency is correct, it shows me the 'Oops something went wrong' error, even though I've been able to make purchases in the web store before.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Is the country the same in both your EA account and your payment account?

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