Forum Discussion

ye0ylcgrufd6's avatar
ye0ylcgrufd6
Seasoned Newcomer
5 months ago

Trying to buy BB LSB gives me error.

I'm trying to buy BB LSB and doesn't let me. Every time I press the button it says "oops something went wrong" and the bundle hits goes away for an hour. AC 895 718 854
android
Faktorek's avatar
Faktorek
New Novice
5 months ago

I tried, but did not get any popups that any other one is pending. I canceled the new one but still the Rogue One is still not in the shop.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Please try this suggestion below from wowky25 

Everyone I got it! 
The key is that after the "Oops,..." message from R2-D2 on webstore, you have to try to buy the BB bundle IN GAME which then gives you the option to "cancel pending purchase". After canceling, log-in to webstore again and it should work now. Hope this helps.

  • Faktorek's avatar
    Faktorek
    New Novice
    5 months ago

    I can't as I do not have any LSBs in the store currently visible in any stores.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Give it some time and they should show up again.

      • Faktorek's avatar
        Faktorek
        New Novice
        5 months ago

        It didn't came back and it's almost time for the LSBs to go out of the store. It's very strange that NOBODY can help just cancel the erroneous transaction or give the option in the purchase history to "retry".

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