Forum Discussion

templar71's avatar
5 years ago
Solved

TW not notified

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone
OS Version 15
Ally Code: (Find it here: http://bit.ly/AllyCode ) 237-619-188
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug I have twice missed any notification of territory wars starting. I find out only when the guild issues orders once joining has ended. There's no event notice, no flag, nothing. It's infuriating both to let down my guild and miss the rewards
Steps: How can we find the bug ourselves? Be in a guild and wait for a TW to begin I guess.
Connection Type Wifi
Please select your region Europe
Country UK

I have twice missed any notification of territory wars starting. I find out only when the guild issues orders once joining has ended. There's no event notice, no flag, nothing. It's infuriating both to let down my guild and miss the rewards

  • Hi @templar71 and sorry to hear that.

    Do you mean the Territory War notification on the main Cantina screen to the right didn't show up? We are aware that this can get pushed out if there are too many other notifications.

    You can always go to Guilds and join the Territory War from there. We always recommend using the in-game chat and other tools (like discord, etc.) to make your guild aware of it.

    It is also possible that you need to restart your game to receive the prompt and see the TW icon during the join period. If you keep the game running in the background during the entire signup phase, you may not see it.

2 Replies

  • I've never received notifications of a Territory War in my notifications on my phone or in-game in any way; I occasionally get a notification on my phone when free energy is available or if my energy is full, but that's it. I'm going to take a look at in-game settings and see how you can change that up; there is also, of course, the option to enable/disable notifications for each app in the settings on your phone, so I'd double check that is enabled for this game. I'm going to see what can be done in-game.

  • Hi @templar71 and sorry to hear that.

    Do you mean the Territory War notification on the main Cantina screen to the right didn't show up? We are aware that this can get pushed out if there are too many other notifications.

    You can always go to Guilds and join the Territory War from there. We always recommend using the in-game chat and other tools (like discord, etc.) to make your guild aware of it.

    It is also possible that you need to restart your game to receive the prompt and see the TW icon during the join period. If you keep the game running in the background during the entire signup phase, you may not see it.

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 9 months ago
27,241 Posts