TW rewards missing after forced game restart
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xperia XZ1
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 921-237-625
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug After the end of the Territory battle, i took my reward and was starting to use it on the shops. The game bugged, told me that an error was forcing the game to restart (i think it was error 40.0). I started the game again, my rewards were missing and i was not able to pick them up again in my IG mail box
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country France
Hello Folks,
An issue that caused me to lost my last TW rewards a couple of minutes ago. Is it possible to have them again please?
Hi @And_OneMoreThing and thank you for the report.
We've checked our logs and it appears your rewards were added correctly to your account, except the Territory Battle Currency.
The 425 Territory Battle Currency should be in your inbox now.
For future reference, you can always get in touch with our Customer Support for missing items, rewards, etc.
