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Anonymous's avatar
Anonymous
9 years ago
Solved

Two Devices: Lost the Device w/ Best Account

I play the iOS version.  I have two SWGOH accounts going.  One on my iPad and another on my iPhone.  I lost my iPad.  Unfortunately, it was the account I had spent my money in.  My EA account is tied to my phone, which is the for fun one that I don't care if I lose.  I just want to be able to recover the account on the iPad.  Please help!

bug
  • EA_Andy's avatar
    EA_Andy
    9 years ago

    @adamostate - There isn't unfortunately. The only way to get the progress back is to log back in with the account attached, but in this case because it wasn't attached beforehand it wouldn't be retrievable. 

    - Andy -

3 Replies

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hi @adamostate

    Were you logged into an account on your iPad? If so you can just log back into that account. 

    If you weren't logged into an account unfortunately there isn't anyway to recover it.

    - Andy -

  • Anonymous's avatar
    Anonymous
    9 years ago
    @EA_Andy

    Yeah, so evidently the GameCenter was tied to my other account - the insignificant one.

    There isn't a way to use my player key, or to access my account through my guild, or anything that can be done to st least give me back what I had? I had several hundreds of dollars into the game.
  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @adamostate - There isn't unfortunately. The only way to get the progress back is to log back in with the account attached, but in this case because it wasn't attached beforehand it wouldn't be retrievable. 

    - Andy -

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