Product: Star Wars: Galaxy of HeroesPlatform:Apple iPhoneWhat type of device are you experiencing the issue with? iPhone XROS Version 17.3.1Ally Code: (Find it here: http://bit.ly/AllyCode ) 781-476-861What type of issue do you have? OtherHow often does the bug occur? Every time (100%)Summarize your bug Unable to buy lightspeed bundleSteps: How can we find the bug ourselves? Images attached Connection TypePlease select your region EuropeCountry EnglandI am unable to purchase or be gifted the finalizer lightspeed bundle even though i haven’t purchased it before

We identified a new blocker and are investigating it now. The sender left the guild before you were able to get the stuff, and this prevents you from buying the same bundles now.

Unable to purchase lightspeed bundle

13 Replies

EA_Gunner
EA QV Team
12 months ago
@Joshranyard1 Did someone else try to buy the bundle for you in the last few days?
Joshranyard1
12 months ago
Someone tried when the bundles first came to the store as gifts but i was told that i should be able to receive them by now. They have received refunds for the bundles they bought so it’s not like they are waiting to be claimed on my end
EA_Gunner
EA QV Team
12 months ago
I'll check with the team to find out if your scenario is one of the ongoing issues we have. Or if this is a separate issue. Sorry for the trouble.
PolarFlower84
12 months ago
@Joshranyard1 I have also has this issue on the resistance back. It told me someone bought it for me and check my inbox, but I I received any shards, then the LSB dissappear from the store.
EA_Gunner
EA QV Team
12 months ago
@PolarFlower84 You have a different issue. Yours is related to this post https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268803/updated-investigation-unable-to-purchase-light-speed-bundles
08c1dc2551729ea9
Rising Newcomer
12 months ago
I am having a similar issue as well
08c1dc2551729ea9
Rising Newcomer
12 months ago
I tried buying the shadows of the empire lightspeed bundle but it gives me an error and won't let me purchase it
Joshranyard1
12 months ago
Has there been any updates on this I would like to purchase the bundles before they are removed from the shop
kubuslasota
12 months ago
@EA_Gunner I hope you will hold light speed bundles for little bit more in store, week or so. Because a lot of people still have a problems with buying them. Is it possible?
EA_Gunner
EA QV Team
12 months ago
We identified a new blocker and are investigating it now.

The sender left the guild before you were able to get the stuff, and this prevents you from buying the same bundles now.