Forum Discussion

hushfanwv's avatar
7 years ago
Solved

Unable to request gear

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone C
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 461929798
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Unable to request gear or see what gear my guild mates have requested.
Steps: How can we find the bug ourselves? Attempt to request gear
Connection Type Mobile
Please select your region North America
Country United States

Thanks for helping with this.

  • Hi @hushfanwv thanks for the report!

    The 2nd screenshot you attached is showing a Mk5 Stun Gun Prototype, which is the crafted subcomponent. If you click on the Stun Gun Salvage (on the right-hand side of your screenshot), then you should be able to Find or Request that piece.

    The game does not allow player to share fully crafted pieces, so it also will not allow you to request them.

3 Replies

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    Hi @hushfanwv thanks for the report!

    The 2nd screenshot you attached is showing a Mk5 Stun Gun Prototype, which is the crafted subcomponent. If you click on the Stun Gun Salvage (on the right-hand side of your screenshot), then you should be able to Find or Request that piece.

    The game does not allow player to share fully crafted pieces, so it also will not allow you to request them.
  • hushfanwv's avatar
    hushfanwv
    7 years ago

    That worked. Wow I feel silly. New updates are messing with me. Thanks again.

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    No worries, many people are making the same mistake. I guess the design wasn't as immediately intuitive as the developers had hoped.

    Thanks!

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