Unable to spend money in the in game store

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S22
OS Version N/A
Ally Code: (Find it here: http://bit.ly/AllyCode ) 177686147
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug When I go to buy something with real money, it says the item does not exist.
Steps: How can we find the bug ourselves? It's only for me.
Connection Type Wifi
Please select your region South America
Country United States

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It's saying item doesn't exist when I go to buy something with real money. Gems and other things work, but if I spend real money it won't work. I have to use the webstore if I want to use money.