Unstable game must be reinstalled every time
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy J3
OS Version android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 942-318-838
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug For awhile now, various icons or other will become a black blob, the background of cantina will get darker, or the game just bogs down and crashes. Normally restarting the game would clear out the memory, and the game would be playable for 30 minutes to an hour before repeating. For the last three hours now, the game won't open. The only way to open it is to uninstall and reinstall. This works until the game crashes, forcing another reinstall
Steps: How can we find the bug ourselves? play the game on my phone
Connection Type Wifi
Please select your region North America
Country USA
No screen shot, just an eternal loading screen
Hi all
The team are aware of and are still working on some UI related issues.
If you are still facing issues when starting the game, please do as @Freekshow1971 has suggested and update Android System Webview.
This seems to have effected several Android Apps (including Gmail and the following was released by Google). The following steps should help:
- Navigate to Play Store app
- Search for Android System WebView
- Select the "Update" option
- If the issue still persists, repeat these steps for Google Chrome