Forum Discussion

sjh71nh's avatar
sjh71nh
Seasoned Novice
3 months ago

Update CG?

So there was a problem with the update yesterday that basically took all Apple users out of the game. There was a post that a hotfix would be posted about 1700 PT but if it was going to take longer CG would let us know. Here we are, 15 hrs after the hotfix and radio silence. This has gone from to annoying to total BS; players are missing out on energy refreshes, conquest, raids… the least someone could do is pass on some information.

 

Oh and keep your clone wars Chewy shards, this situation isn’t funny anymore.

ios
technical issues
  • CrumblingWorld's avatar
    CrumblingWorld
    Seasoned Rookie
    3 months ago

    I was able to get into the game a little while ago; the sound had been forced on, that must’ve been the “hotfix”. I haven’t played with the sound on ever so I turned it back off. Played the game a bit then close it. Just tried to open it a few minutes ago and it’s back to crashing before it loads. 

    This reminds me of the crap people went thru with fish labs on the galaxy on fire alliances game. 

  • DrZeppersTTV's avatar
    DrZeppersTTV
    Rising Rookie
    3 months ago

    Same thing has been happening to me. I did the following and have had a marginally better experience.

    1. Uninstall / reinstall game
    2. Upon initial running of game goto Audio settings. DO NOT TURN OFF! Change volumes to 0

    I have still experienced a crash here and there, but it’s no longer requiring me to reinstall to get back in.

    CG! Fix this!!!

  • Veldraeos's avatar
    Veldraeos
    Seasoned Newcomer
    3 months ago

    If I delete the app it warns me that all data will be deleted as well. How do I get it back?

    • FrakChur's avatar
      FrakChur
      Seasoned Newcomer
      3 months ago

      Agreed Velda! I’ve been playing since 2016 and do not want to lose eight years of building characters, teams, and everything else in that game!

    • DeathrideOdoom's avatar
      DeathrideOdoom
      Rising Novice
      3 months ago

      Make sure you have your account linked to Apple Games Center or whatever it’s called. It will still have your data when you reinstall.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.

2,262 PostsLatest Activity: 12 minutes ago