hi all so to cut a long story short i deleted my google account without thinking first. then realised my playstore is linked to the email used for the player data on my device. i have tried countless times to try and recove the google account to try and log back into the game. i dont have facebook but i do have my player ally code from swgoh.gg and current guild name. user name.. i really dont know what to do. i need guidence on what to do next. please can someone help me i dont want to lose years of hard work

Hey @warner613349, I'd recommend that you reach out to our live support team so they can see how they can best help you. If you still have your ally code, great! They'll probably need it in order to help.

Urgent Help needed | EA Forums

4 Replies

EA_QueenBee
Community Manager
11 months ago
Hey @warner613349,

I'd recommend that you reach out to our live support team so they can see how they can best help you. If you still have your ally code, great! They'll probably need it in order to help.
warner613349
Rising Rookie
11 months ago
There not able to help me. I have got my ally code unique game id everything. 7.8 million GP down the pan. I'm just absolutely distraught. I can't even create a new account and add my old one as an ally because you have to accept it. The whole system is just wrong for people in this situation. Iv had this account for 6 years plus never cheated in my whole roster. Cheaters get treated better than genuine players. It's disgusting that I can log into swgoh.gg and see my account and can't log in to Google play because it's been deleted less than 24hrs ago and I'm unable to recover or even transfer a game to a new account. Most people in the stone age of gaming could save a game and transfer to a memory of some sort and play elsewhere. I can provide any information possible to try and get this sorted. I need an accounts manager or developer just to change the email on this new account to my old account that's all Im asking. And it's like your asking for the world.
warner613349
Rising Rookie
11 months ago
There not able to help me. I have got my ally code unique game id everything. 7.8 million GP down the pan. I'm just absolutely distraught. I can't even create a new account and add my old one as an ally because you have to accept it. The whole system is just wrong for people in this situation. Iv had this account for 6 years plus never cheated in my whole roster. Cheaters get treated better than genuine players. It's disgusting that I can log into swgoh.gg and see my account and can't log in to Google play because it's been deleted less than 24hrs ago and I'm unable to recover or even transfer a game to a new account. Most people in the stone age of gaming could save a game and transfer to a memory of some sort and play elsewhere. I can provide any information possible to try and get this sorted. I need an accounts manager or developer just to change the email on this new account to my old account that's all Im asking. And it's like your asking for the world.
Barbarossa5
Seasoned Ace
11 months ago
was your account linked to EA Connect? Can you still login to the webstore?

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Urgent Help needed

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