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Jball317's avatar
Jball317
5 years ago
Solved

Wat Tambor Shards not showing up in rewards

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy S7 OS Version Android 8.0.0 Ally Code: (Find it here: http://bit.ly/All...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    Hello @Jball317 

    As @crzydroid has said, the number shown on the node shows the number of attempts and not the number of completed attempts.

    We have checked your account and you received 25 Wat Tambor shards during this TB. 

    • 22 on 3/02/2021 at 8:37:15am UTC
    • 3 on 3/03/2021 at 6:05:16pm UTC

    We have compared this to other members of your guild and it is the same amount. You received the correct number of shards.

crzydroid's avatar
crzydroid
Hero (Retired)
5 years ago

The number shown on the node is the number of attempts made, but doesn't not indicate how many of those people completed the battle.

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
5 years ago

Hello @Jball317 

As @crzydroid has said, the number shown on the node shows the number of attempts and not the number of completed attempts.

We have checked your account and you received 25 Wat Tambor shards during this TB. 

  • 22 on 3/02/2021 at 8:37:15am UTC
  • 3 on 3/03/2021 at 6:05:16pm UTC

We have compared this to other members of your guild and it is the same amount. You received the correct number of shards.

  • Jball317's avatar
    Jball317
    5 years ago

    Is it possible that I didn't receive the 2nd reward claim/message saying that? I whole heartedly believe you its just weird that I didn't get the message for the first group of shards but I did on the second (the 3 shard rewards). I also could have counted my total shards the same day I received the 20+ shards which would have confused me into thinking I didn't get any. Either way thank you for responding I appreciate it, sorry for the misunderstanding 

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