When will the crashing and freezing be addressed?
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung
OS Version 4.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 778-626-195
What type of issue do you have? Network/Connection
How often does the bug occur? Often (50% - 99%)
Summarize your bug Since last update the game has continually crashes and freezes
Steps: How can we find the bug ourselves? Test updates before launching?
Connection Type Wifi
Please select your region North America
Country US
Just another thread to see if anything is being done about all the crashing and freezing that's happening since the last update. It's obviously a problem for many yet nothing seems to being done about it. Since this last update the game has pretty much been unplayable for me. It's happening in arena squad and fleet, making it impossible for me to climb during payout. One day I crashed 4 out of the 5 fleet attempts. Squad has been hit or miss, mostly miss. It caused me to lose the last 2 rounds in GAC. Made TW attacking impossible. Oh and my favorite one so far has been losing 70 GL tickets on tier 6 of REY's ultimate quest. But you know those tickets are easy to come by. And most recently TB. I was excited about finally getting to try REY but as soon as I loaded in, crash. Bye bye REY squad. This caused me to leave my guild of almost 3 years so they could fill my spot with someone more useful. So frustrating. Frustrating mostly because nothing is being done about it. Your "help" team is anything but helpful. They usually start off with "This is the first time I'm hearing about this". And the answers I do get seem to be coming from a "troubleshooting for dummies" book. Then they close the case without ever really fixing or doing anything. Shortly after that I get and email asking for feedback on their support, "We'll keep this short so you can get back to enjoying your game, but how did we do?" LOL JFC. Silly, just silly. All I want to know is will anything be done about this mess or is it just time to move on?