Forum Discussion
5 years ago
@QuimSWGoH Totally agree that there is only one way this will be properly resolved... A fix from the devs.
Every single one of my crashes has resulted from something that looks like a memory allocation failure. That is nearly always because of leaked memory in the app. As such, increasing RAM (e.g. through the engine setting inside bluestacks) won't fix it, but it may lessen the symptoms. If that helps make the game more stable for longer, it may at lest reduce some users frustration.
As it stands right now, I restart the game as often as possible (especially just before key battles that cannot be restarted) to work around the issue. And it sucks... but I see fewer crashes.
Every single one of my crashes has resulted from something that looks like a memory allocation failure. That is nearly always because of leaked memory in the app. As such, increasing RAM (e.g. through the engine setting inside bluestacks) won't fix it, but it may lessen the symptoms. If that helps make the game more stable for longer, it may at lest reduce some users frustration.
As it stands right now, I restart the game as often as possible (especially just before key battles that cannot be restarted) to work around the issue. And it sucks... but I see fewer crashes.
5 years ago
I wish reloading helped. I started out thinking it was having other apps open on my phone (or trying out the restart thing you note), but I've had it happen the very first battle in. Other times, I can go a whole GA's worth of battles and not have it occur (or it will occur during the fleet battle and lose me the match because of it).
- 5 years ago@IthrynTelcontar In which case you may want to help get the extra diagnostics that will show what is killing your game. I explained how to do that here: https://answers.ea.com/t5/Bug-Reports/Call-for-action-on-current-crashing-freezing-issue/m-p/9327036/highlight/true#M40851
- 5 years ago@IthrynTelcontar Even with the restart my first two battles crashed
- 5 years ago@Cubfandan1973 If you read the (now quite long) thread I started, you'll see that I don't just restart. First thing I had to do was uninstall as many unused apps as possible to stop them from using RAM too. Doesn't matter if you haven't started them... Many have code that runs in the background - e.g. for notifications. I currently aim to have 1.5GB free before starting the game.
- EnigmaPotatoes5 years agoSeasoned Ace@Resmi9793 Not sure if it helps, I have not experienced one of these crashes. I use a Note10+ which has 12GB of RAM.
It is using 1.1GB for SWGOH while it is idling in the backround.
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