Why is my account so limited?

@ChristophIV Only because the client NOW thinks he's old enough, regardless of when his actual birthday was. The problem we determined is that it only asked for age at the time of the initial login, 12 years old, but the automatically assigned a January birth month. He turned 13 a couple months later, Google recognized it as of properly, but SWGOH only did as of this Jan 1. As I said, Support was useless, except to tell us to delete and reinstall the client, but never told is how to also delete the local underage account info. This sort of tool would have been a godsend, kinda sickening to see it predates our issue and that Support seemingly has no clue.