Forum Discussion

5 years ago

"Your device isn't compatible with this version"

Hi folks, I've just bought a new LENOVO S340 Chromebook running Chrome OS Version 81.0.4044.127. I was expecting (looking forward!) to install SW GoH but when I look for the game on Google Play S...

technical issues

GladOS-013

Hero (Retired)

5 years ago

@redcardinalis The QA support that works these boards is out today, but should return tomorrow. You could try to contact customer support and see if they have any information today.

redcardinalis

5 years ago

Good advice thanks! I'll do as you suggest and see if I can get my installation problem resolved.

Many thanks for your help.

GladOS-013
Hero (Retired)
5 years ago
@redcardinalis I checked with the QA team and it looks like the problem is with the Play Store flagging your device as incompatible (like not a full Android device).

Unfortunately this problem lies with Google. You may need to contact Play Store or Lenovo support to get it resolved.
- dimis18082004
  5 years ago
  Hi. I have new phone Xiaomi redmi 8 Android 9! It's not in the play store!is there any possibility in the future to get it?