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Vyxx001's avatar
Vyxx001
6 years ago
Solved

Zero points scored for a 3v3 GAC battle

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone OS Version 13.4.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 382...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    6 years ago

    Hi @Vyxx001 and thank you for the report.

    We have flagged this for review already and added your details to the ticket. As for compensation, there is, unfortunately, nothing we can do, as we are unable to adjust your score/banners for the currently running Grand Arena, sorry.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
6 years ago

Hi @Vyxx001 and thank you for the report.

We have flagged this for review already and added your details to the ticket. As for compensation, there is, unfortunately, nothing we can do, as we are unable to adjust your score/banners for the currently running Grand Arena, sorry.

  • HelloMoto85's avatar
    HelloMoto85
    5 years ago

    This happened to me as well today. I defeated the Geo Brood Alpha just before the battle ended, but it was counted as a Draw, and I received zero banners.

    The picture I've attached shows that I've defeated two teams, but only received the banners for one of them. After setting a full defense, I had 1002 banners. I got 53 for the first battle giving me a total of 1055, then zero against the Geonosians.

  • HelloMoto85's avatar
    HelloMoto85
    5 years ago

    I also ended up losing the match, which cost me the first place rewards in this round. Even if you aren't able to adjust banners while the GAC is currently running, you should at least be able to compensate players for the discrepancy between the round rewards. 

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