Forum Discussion
I'm having the stuttering issue as well, you should run DXDiag and let that scan your setup and attach the file it saves to this thread. That will let support know what hardware you are working with and they will be able to better help you. Otherwise they won't know what your specific situation is.
- MeggleMonster7 months agoRising Adventurer
Ok. I'll give that a try. How and where do I upload the dxdiag information though? I just don't believe it would have anything to do with my laptop because everything was working fine up until the last update. The only issue I had was that the UI scaling was too small making it very difficult to read but once they said they "fixed" it. It's just broken my game. Besides that update didn't even fix the UI for me. I've tried all the settings and nothing has worked. Now it's terribly laggy and I'm really annoyed.
- CarlofIL7 months agoNew Rookie
So this link explains what they need from you and how to get it. [Read First] The Sims: Legacy Edition known issues | EA Forums - 11857456
Sorry it took me so long to reply, I moved states today.
- MeggleMonster7 months agoRising Adventurer
That's ok. No worries at all. I took a look at the link but couldn't find a relevant thread to post it too. They didn't seem to have that topic listed? But I'll keep looking.
- MeggleMonster7 months agoRising Adventurer
Did you happen to find a solution to your shuddering and lagging issues? I still haven't found a fix and EA hasn't responded to anything or even looked at the DxDiag, i did. I can't even play my game anymore. That last update has totally screwed my game.
About The Sims
Community Highlights
Recent Discussions
- 5 days ago
- 12 days ago
- 20 days ago
- 2 months ago